Terms and Conditions

Introduction

Welcome to DietOwl, a health and wellness service operated by Selektial Software Solution Private Limited ("we," "us," "our," or "DietOwl"). We provide ongoing, comprehensive nutrition and wellness guidance focused on transforming overall health through diet, exercise, sleep, and stress management. By accessing or using our website (www.dietowl.in) or related services (the "Services"), you agree to be bound by these Terms and Conditions.

Please read these Terms carefully, as they outline your rights and obligations when using our Services. If you do not agree with any part of these terms, you must refrain from using our Services.

1. Acceptance of Terms

By enrolling in a DietOwl program, you acknowledge that you:

• Have read, understood, and agree to abide by these Terms and Conditions, as well as our Privacy Policy.
• Will comply with all applicable local, state, and national laws while using our Services.
• Consent to the collection and processing of your personal and health information as outlined in our Privacy Policy, strictly for the purpose of delivering personalized nutrition and wellness guidance.
• Understand that we may update these Terms from time to time, and you agree to review the latest version periodically.

2. Eligibility

• You must be 18 years or older to enroll in a DietOwl program. If you are under 18, you must provide written parental or guardian consent.
• Individuals with pre-existing medical conditions (such as diabetes, heart disease, or hormonal disorders) must consult with a medical professional before starting the program.
• The program is not suitable for pregnant or breastfeeding women unless advised by a healthcare provider.
• A full body checkup is recommended before beginning any diet or exercise program to identify potential health risks.

3. Program Guidelines & Adherence

• The DietOwl program focuses on diet, exercise, sleep, and stress management to help you achieve holistic health improvements.
• You are required to follow the meal plans, workout routines, and lifestyle recommendations to experience the best possible results. However, individual outcomes may vary.
• If you miss a workout or meal, simply resume the program without guilt and focus on consistent participation.
• The program is ongoing and flexible, designed to adapt to your needs. There are no fixed durations or extensions.
• All decisions regarding your personal health, including medical tests or third-party services, are ultimately your responsibility. We only provide recommendations for better health evaluation.

4. Health & Medical Disclaimer

• The DietOwl program is not intended to diagnose, treat, or cure any medical condition.
• Please seek professional medical advice before making significant dietary or lifestyle changes, especially if you have underlying medical conditions.
• We recommend completing a full body checkup and relevant blood tests to understand your current health status. You are free to choose any trusted medical facility or laboratory for such tests, and DietOwl assumes no responsibility for any issues arising out of third-party tests.
• Our recommendations are science-based but may not be suitable for everyone. Please listen to your body and consult a healthcare professional when needed.

5. Payment & Refund Policy

• We offer comprehensive, ongoing plans. The full program fee must be paid upfront in a single transaction to gain access.
• No Refund Policy: Once the program fee is paid, no refunds will be issued under any circumstances, including but not limited to non-participation, lack of desired results, or personal reasons.
• No Installment Plans: We do not offer installment or partial payment options. Payment must be made in full prior to enrollment.
• We reserve the right to refuse service or terminate enrollment if fraudulent payment activity is detected.
• A maximum break of 7 days is allowed during the program for personal reasons. If the break exceeds this duration, the program may be terminated without refund.
• In case of a sudden medical emergency, such as a fracture or a heart attack, the program will be paused. While no refund will be provided, participants may restart the program upon full recovery by submitting appropriate medical documentation.

6. Privacy & Confidentiality

• All personal and health information provided to DietOwl is used solely for delivering personalized nutrition and wellness guidance and recommendations.
• We do not share personal health data with third parties for marketing or any other purposes unrelated to the services provided.
• Program materials, including diet plans and workout guides, are the intellectual property of DietOwl and may not be copied, shared, or resold without explicit permission.

7. Support & Accountability

• Participants are encouraged to stay in regular communication with the DietOwl team. Weekly check-ins and ongoing support will be provided via email, WhatsApp, or other designated platforms.
• We typically respond to queries within 24-48 hours. However, response times may vary.
• Although our dietitians and support team offer guidance, motivation, and expertise, your consistent effort and commitment are critical to achieving results.

8. Program Modification & Termination

• DietOwl reserves the right to update or modify meal plans, workout routines, and overall program structure to ensure optimum results.
• We may terminate or suspend a participant's enrollment without refund if the participant is found misusing program resources, engaging in unethical or abusive behavior, or violating these Terms and Conditions.

9. Agreement & Acknowledgment

By enrolling, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. You accept full responsibility for your participation and release DietOwl from any claims related to health outcomes.

10. Final Legal Protection Additions

• No False Claims: DietOwl does not guarantee a specific amount of weight loss or any particular health outcome. Results depend on individual effort, consistency, and physiology.
• Informed Consent: You understand that you are voluntarily choosing to follow a DietOwl program.
• Waiver of Liability: DietOwl, along with its team, is not responsible for any health complications arising from non-compliance or misuse of the program.
• No Extensions: The program is ongoing and flexible, designed to adapt to your needs. There are no fixed durations or extensions.
• Health Screening Recommended: A full health checkup is strongly advised to identify any underlying conditions before initiating the program. You are responsible for choosing where and how to conduct any recommended tests.

11. Digital Payments & Security

• All payments are processed through secure, industry-standard payment gateways. We do not store your payment information on our servers.

12. User Conduct

• Users agree not to misuse the platform, harass staff or other users, or attempt to gain unauthorized access to any part of the service.
• Fraudulent, abusive, or illegal activity may be grounds for termination of your account and access to our services.

13. Service Scope

• DietOwl does not provide emergency medical care. In case of a medical emergency, contact your local healthcare provider immediately.
• Our services are intended for general wellness and nutrition guidance, not for urgent or life-threatening conditions.

14. Technology Disclaimer

• While we strive for uninterrupted service, DietOwl is not responsible for outages or interruptions due to internet or technology failures.
• We recommend maintaining up-to-date software and a reliable internet connection for the best experience.

15. Changes to Services

• We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice.
• Continued use of the service after changes constitutes acceptance of those changes.

16. Marketing & Communication

• By using our services, you consent to receive communications from us regarding your account and our services.
• You may opt out of non-essential communications at any time by following the unsubscribe instructions in our emails or contacting support.

17. Limitation of Liability

• In no event shall DietOwl or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
• Our total liability to you for any claim arising from the use of our services shall not exceed the amount paid by you, if any, for accessing our services.

11. Dispute Resolution and Governing Law

We encourage you to attempt to resolve any disputes informally by contacting our support team at support@dietowl.in. Should informal resolution fail, the matter will be settled by arbitration in Bangalore, India, under the Arbitration and Conciliation Act, 1996. These Terms and Conditions are governed by the laws of India.

Terms and Conditions for Aggressive Weight Loss Diets

• Health disclaimer: This weight loss program is designed for individuals in good health. It is not intended for pregnant & lactating women, children or individuals with eating disorders or severe conditions (e.g., kidney disease, uncontrolled diabetes, heart disease) unless cleared by a physician. If any inconvenience or adverse event occurs, neither DietOwl nor the dietician is responsible.
• Medical clearance: Clients with pre-existing medical conditions are advised to obtain a written clearance from their physician before starting the program. Failure to do so is at the client's own risk, and neither DietOwl nor the dietician is responsible for any resulting issues.
• Expected results: Results may vary depending on age, gender, metabolic rate, adherence level, and other factors. While this program is designed for rapid weight loss, sustainable long-term results require continued lifestyle changes. Neither DietOwl nor the dietician guarantees specific results or is responsible for lack of results.
• Client responsibility: The client agrees to follow the plan as instructed and inform the dietician of any adverse effects or health concerns immediately. It is the client's responsibility to attend scheduled follow-ups and provide accurate health and lifestyle information. Failure to do so absolves DietOwl and the dietician of responsibility for any inconvenience or health issues.
• Limitation of liability: The dietician shall not be held responsible for any health issues arising due to non-disclosure of medical history, deviation from the advised plan, or failure to consult a physician when required. DietOwl and the dietician are not liable for any adverse outcomes in such cases.
• Program duration & follow up: The program is intended for short-term; continuation beyond this period should only be under the supervision of the dietician. Regular follow-ups are mandatory to monitor health markers and adjust the plan safely. Neglecting follow-ups is at the client's own risk.
• Hydration & physical activity: Clients are required to consume a minimum of 2.5 to 3 liters of water daily and engage in physical activity as per their capacity. Failure to do so may impact results and health, for which DietOwl and the dietician are not responsible.
• Supplement Disclaimer: The program emphasizes whole food-based nutrition. Supplements, if suggested, are optional and should only be used after consulting a physician. DietOwl and the dietician are not responsible for any adverse effects from supplement use.

12. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms and Conditions, please contact us at: